Terms of Service
The terms and conditions for using our services and website
Clear and fair terms
By using our services or website, you agree to these terms. We have kept them straightforward and easy to understand.
24-Hour Notice
For cancellations
Payment Due
At time of service
Mutual Respect
Expected from all
Your Privacy
Always protected
Our Services
Willow Family Dentistry is a dental practice located in Wylie, Texas, providing general, cosmetic, restorative, and preventive dental services. Our website provides information about our practice, services, and allows patients to request appointments and access resources.
Medical Disclaimer
Information on this website is for general purposes only and is not a substitute for professional dental advice. Always seek the advice of your dentist for any dental concerns.
Appointments
Appointment requests made through our website are requests only and are not confirmed until you receive confirmation from our office.
Cancellation Policy
Please provide at least 24 hours notice if you need to cancel or reschedule. This allows us to offer the time to other patients.
No-Shows
Repeated no-shows or late cancellations may result in a fee or dismissal from the practice.
Patient Responsibilities
As a patient, you agree to:
- Provide accurate and complete information about your medical and dental history
- Inform us of any changes to your health status or medications
- Follow treatment recommendations and post-procedure instructions
- Keep scheduled appointments or provide timely notice of cancellation
- Pay for services rendered in accordance with our financial policies
- Treat our staff with respect and courtesy
Payment & Insurance
Payment Terms
Payment is expected at the time of service unless other arrangements have been made.
Insurance
We accept most PPO dental insurance plans and will submit claims on your behalf as a courtesy. You are responsible for understanding your insurance benefits and for any balance not covered. Insurance estimates are not guarantees of payment.
Collections Notice
Accounts that remain unpaid after 90 days may be referred to a collection agency. You will be responsible for any collection fees or legal costs incurred.
Website Use
You may use our website for lawful purposes only. You agree not to:
- Use the site in any way that violates applicable laws
- Attempt to gain unauthorized access to any part of the site
- Interfere with the proper functioning of the site
- Collect or harvest any information without permission
- Transmit any harmful or malicious content
Intellectual Property
All content on this site, including text, images, logos, and graphics, is the property of Willow Family Dentistry and is protected by copyright and trademark laws.
Important Disclaimers
No Doctor-Patient Relationship
Using this website or contacting us through the site does not create a doctor-patient relationship. This relationship is only established when you have been formally accepted as a patient and seen for treatment.
Website Provided "As Is"
The site is provided on an "as is" and "as available" basis. We make no warranties regarding the operation of the site or the information contained on it.
Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices.
Legal Terms
Limitation of Liability
To the fullest extent permitted by law, Willow Family Dentistry shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the site or services.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas. Any legal action shall be brought exclusively in the courts located in Collin County, Texas.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the site constitutes acceptance of the new Terms.
Questions about our terms?
Contact us if you have any questions about these terms or our policies.
Key Takeaways
- Cancel with 24 hours notice
- Payment due at time of service
- Most PPO insurance accepted
- CareCredit financing available
Related Pages
Ready to schedule your visit?
Now that you know what to expect, let us welcome you to our practice.
Call us
(972) 881-0715
Hours
Mon – Thu: 9am – 5pm
Location
1125 W FM 544, Wylie
Emergency? Same-day appointments available.