Privacy Policy

Your privacy matters to us. Here is how we protect your information.

HIPAA Compliant Practice

We take your privacy seriously

As a healthcare provider, we follow strict guidelines to protect your personal and health information.

Personal Info

Name, contact, insurance

Health Records

Medical & dental history

Treatment Data

X-rays, notes, prescriptions

Website Data

Browser info, pages visited

Last Updated: January 1, 2025

Information We Collect

We collect information to provide you with the best dental care possible. This includes:

Personal Information

  • Name and contact details
  • Date of birth
  • Insurance information
  • Emergency contacts

Health Information

  • Medical and dental history
  • Treatment records
  • X-rays and images
  • Prescription information

How We Use Your Information

  • Provide dental care and treatment
  • Process appointments and send reminders
  • Submit claims to your insurance provider
  • Process payments and manage billing
  • Communicate with you about your care
  • Comply with legal and regulatory requirements

HIPAA Compliance

We are committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

Notice of Privacy Practices

A detailed copy of our Notice of Privacy Practices is available at our office. You have the right to request a copy at any time.

Information Sharing

We may share your information only in these circumstances:

1
Treatment: With other healthcare providers involved in your care
2
Payment: With your insurance company for claims processing
3
Operations: For quality improvement and administrative purposes
4
Legal Requirements: When required by law or legal process

Important: We never sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate security measures to protect your information:

Encrypted electronic health records
Secure, password-protected systems
Staff training on privacy
Physical security measures
Regular security assessments
Secure data backup systems

Your Rights

You have the right to:

  • Access and review your health records
  • Request corrections to your records
  • Request restrictions on certain uses and disclosures
  • Receive confidential communications
  • Obtain a copy of this privacy policy
  • File a complaint if you believe your rights have been violated

Website & Cookies

When you visit our website, we may automatically collect browser type, pages visited, and similar analytics data. We use cookies to enhance your browsing experience.

You can set your browser to refuse cookies, but some website features may not function properly. Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites.

Children's Privacy

We provide dental services to children with parental or guardian consent. Parents and guardians have the right to access and control their minor children's health information in accordance with applicable law.

Questions about privacy?

Contact us if you have any questions about our privacy practices or want to exercise your rights.

(972) 881-0715
info@willowfamilydds.com
1125 W FM 544, Suite 700
Wylie, TX 75098

Have questions about your care?

We are here to help. Contact us anytime.

Call us

(972) 881-0715

Hours

Mon – Thu: 9am – 5pm

Location

1125 W FM 544, Wylie

Emergency? Same-day appointments available.