What to Expect During Your First Visit to Willow Family Dentistry

Visiting a new dentist can feel uncertain. What forms do you need? How long will it take? What will they do? At Willow Family Dentistry in Wylie, TX, we want to make your first visit as comfortable and stress-free as possible.

Here is a complete walkthrough of what to expect.

Before Your Appointment

Complete Your Paperwork

Save time by completing your new patient forms online before your visit. You will need to provide:

• Personal and contact information
• Medical history and current medications
• Dental insurance information (if applicable)
• Any specific concerns or goals

What to Bring

• Valid photo ID
• Insurance card (if applicable)
• List of current medications
• Any previous dental X-rays or records

Arriving at Our Office

Plan to arrive 15 minutes early for your first visit. Our front desk team will greet you warmly and help with any remaining paperwork. We know first impressions matter, and we want you to feel at home from the moment you walk in.

Our office is designed to be calming and welcoming, not the sterile, clinical environment you might expect. You will notice comfortable seating, warm lighting, and a friendly atmosphere.

Your Comprehensive Exam

Meeting Dr. Jeong

Dr. Esther Jeong will personally meet with you to discuss your dental history, any concerns, and your goals for your smile. She takes the time to listen and understand what matters most to you.

Digital X-Rays and Imaging

We use the latest digital X-ray technology, which exposes you to significantly less radiation than traditional X-rays. For complex cases, our iCAT 3D imaging system provides detailed views for precise diagnosis and treatment planning.

Thorough Examination

Dr. Jeong will perform a comprehensive examination of your:

• Teeth (checking for cavities, cracks, wear)
• Gums (assessing gum health and checking for periodontal disease)
• Bite and jaw alignment
• Oral cancer screening
• Existing dental work

Treatment Planning

After your exam, Dr. Jeong will discuss her findings with you in clear, easy-to-understand language. If treatment is needed, she will present all your options, including:

• What the treatment involves
• Expected timeline
• Cost estimates and insurance coverage
• Alternative approaches

We believe in informed decision-making. You will never feel pressured into a treatment plan.

Insurance and Payment

Our team will verify your insurance benefits and explain your coverage before any treatment. We accept most PPO insurance plans and offer CareCredit financing for flexible payment options.

How Long Will It Take?

Plan for approximately 60-90 minutes for your first visit. This allows enough time for a thorough exam, X-rays, cleaning (if applicable), and a discussion of your treatment plan without feeling rushed.

Ready to Schedule?

Your first visit is the beginning of a partnership in your oral health. Book your appointment today or call us at (972) 881-0715. We look forward to welcoming you to the Willow Family Dentistry family!